You can easily upload videos using the included USB cable or through the supported app/software. Simply connect, transfer, and enjoy your memories instantly.

The device supports AVI format. If your video is in a different format, you can use the free conversion software provided to make it compatible.

Yes! You can replace or update your videos anytime, so your Memorial Ball always reflects your latest and most meaningful moments.

Yes, the device supports both video and sound, making your memories feel even more real and emotional.

The built-in rechargeable battery lasts approximately 2–4 hours on a full charge, depending on usage.

Currently, it is fully compatible with Windows. Mac systems are not supported for direct connection.

Absolutely. The setup process is simple, and step-by-step tutorials are available to guide you through uploading and managing your videos.

It features a 2.7-inch round HD screen, designed to deliver clear and immersive video playback inside a compact glass sphere.

Yes! Its compact size and rechargeable battery make it easy to carry and place anywhere—home, office, or as a special memorial display.

Definitely. It’s a deeply personal and meaningful gift, perfect for dog lovers, memorial keepsakes, or special occasions.